Refund/Rescheduling Policy

Non-refundable, can be rescheduled with 24 hours notice. Once purchased, tickets cannot be refunded. You may reschedule your tickets (subject to availability) only if you do so at least 24 hours in advance.

Weather Policy

Activity may be cancelled due to severe weather. The activity usually runs in light rain and other moderate weather conditions, but the seller may cancel the activity up to an hour before the start time in the event of severe or unsafe weather conditions. If the seller cancels the event, ticket-holders will be allowed to reschedule tickets (subject to availability) or receive credit for a future event.

Waiver Policy

Participants must sign a waiver at the start of the tour. All participants must sign a waiver and those under the age of 18 must have a parent or guardian sign for them. Please sign the waiver electronically ahead of time on our website.

All participants are required to have tickets for this event.

All participants are required to have tickets for the tour, including children. Child bikes are available for riders shorter than 50 inches. If you are bringing a child who will not be riding a bike, we can provide bike trailers for children under 100 lbs free of charge.

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